1. Shipping Destinations

We currently offer shipping within the United States. Delivery availability may vary depending on the destination and product restrictions.

2. Order Processing Time

Orders are typically processed within 1–2 business days after purchase, excluding weekends and U.S. public holidays.

During holidays, promotional events, or periods of high demand, processing may take slightly longer.

3. Shipping & Delivery Times

• Standard Shipping: Estimated 3–7 business days after dispatch.

• Order Processing: Typically 1–2 business days.

• Shipping Costs: Calculated and displayed at checkout before payment.

Delivery times are estimates and are not guaranteed. Weather conditions, carrier delays, and other unexpected circumstances may affect delivery.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number, when available. Tracking updates may take up to 24–48 hours to appear.

You can use the tracking number to monitor your package through the carrier's website.

5. Perfume & Beauty Product Shipping

We take care to package perfumes, skincare products, and cosmetics securely to help prevent damage during transit.

Some alcohol-based perfumes and other restricted products may require ground transportation or special handling under applicable carrier regulations. Shipping options may vary by product and destination.

6. Shipping Address Accuracy

Please ensure your shipping address, including your apartment or unit number, is complete and accurate at checkout.

If you need to correct your address, contact us as soon as possible. Address changes cannot be guaranteed after an order has been processed or shipped.

7. Delayed, Lost, or Damaged Packages

If your order is delayed, appears lost, or arrives damaged, please contact our customer support team with your order number and relevant details.

We will review the issue and work with the shipping carrier to determine the appropriate next steps. If your package arrives damaged, please provide photographs of the item and its packaging when possible.

8. Incorrect or Undeliverable Packages

Packages may be delayed or returned if the address is incorrect, incomplete, or undeliverable. If a package is returned to us, we will contact you to discuss the available options. Additional shipping charges may apply where appropriate.